Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 21, 2025 1:30:18 AM

Do i follow through with the identity verification request the irs sent me in mail regarding my tax refund? I have max benefits through turbotax, who do I talk to first?

The irs suspects that my taxes may have been filed fraudulently, other are requesting verification of my identity, which I don't have an issue providing. I'm just not sure what exactly to do and how to go about doing it. I have the max benefits through turbo tax, do I contact an audit specialist before I talk to the irs?

0 1 2101
1 Replies
Level 15
Apr 21, 2025 3:17:04 AM

I HAVE TO VERIFY MY IDENTITY

 

 

Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request.  No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund.  If you do not verify your identity you will not get your refund.

 

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-the-irs/L55RhaS2B

 

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients