Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 4, 2019 1:20:49 PM

Do i call my Walmart card to see what bank it’s with for Direct deposit?

0 6 1097
1 Best answer
Level 15
Jun 4, 2019 1:20:53 PM

Here's info on using a pre-existing prepaid debit card to receive a direct deposit of a tax refund:

First, make sure your pre-existing prepaid debit card is still valid and active.  Then get your card's underlying bank account and routing numbers specific for your card.   Either contact your card's Customer Service, or log into your online card account to verify the card is still good and to get the banking numbers.  Be sure you have the right bank account and routing numbers for your card.  They will differ from the card number shown on the card.   Do not use the number on the card.

Ask your card's Customer Service or check online to see if they accept a direct deposit of tax refunds from the IRS.  Some prepaid debit cards might not, or may have limits on the amount that can be deposited from a tax refund.  You can ask your card's Customer Service about that, or perhaps there is information on that topic in the FAQs on your card's website.

When the TurboTax program asks you how you want to get your Federal refund, choose "direct deposit".  You will enter the bank account and routing numbers specific to your card, and indicate that it is a "checking" account.

You'll also need to know and enter the name of the underlying bank that the routing and account numbers were for.   Ask your Card's Customer Service or check the FAQs on their website.

6 Replies
Level 15
Jun 4, 2019 1:20:50 PM

Are you wanting to choose a direct deposit to a pre-existing prepaid debit card?   If so, I can give you the full instructions below, which should address your question, too.

New Member
Jun 4, 2019 1:20:52 PM

Yes it’s my Walmart card i get paid on

Level 15
Jun 4, 2019 1:20:53 PM

Here's info on using a pre-existing prepaid debit card to receive a direct deposit of a tax refund:

First, make sure your pre-existing prepaid debit card is still valid and active.  Then get your card's underlying bank account and routing numbers specific for your card.   Either contact your card's Customer Service, or log into your online card account to verify the card is still good and to get the banking numbers.  Be sure you have the right bank account and routing numbers for your card.  They will differ from the card number shown on the card.   Do not use the number on the card.

Ask your card's Customer Service or check online to see if they accept a direct deposit of tax refunds from the IRS.  Some prepaid debit cards might not, or may have limits on the amount that can be deposited from a tax refund.  You can ask your card's Customer Service about that, or perhaps there is information on that topic in the FAQs on your card's website.

When the TurboTax program asks you how you want to get your Federal refund, choose "direct deposit".  You will enter the bank account and routing numbers specific to your card, and indicate that it is a "checking" account.

You'll also need to know and enter the name of the underlying bank that the routing and account numbers were for.   Ask your Card's Customer Service or check the FAQs on their website.

New Member
Jun 4, 2019 1:20:53 PM

Thanks so much !!

Level 15
Jun 4, 2019 1:20:55 PM

You're welcome.  Good luck.

New Member
Jun 4, 2019 1:20:58 PM

I was confused as well. What you need to do is print and mail your return information. If you continue to try and and put in the AGI you will not be able to file. So your best and safe choice is to print and mail. All the information will be on the forms once you print.