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New Member
posted Mar 24, 2020 11:08:12 PM

Didnt receive my nc state refund. The amount has been changed was the message i got when i searched my refund

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5 Replies
Level 15
Mar 24, 2020 11:16:29 PM

You wrote:  "Didnt receive my state refund. The amount has been changed."

 

We can tell you some things to check on a state refund, but your statement "the amount has been changed"  is confusing.  What does that mean??    You need to explain your situation in full, including "what" state.

New Member
Mar 24, 2020 11:21:33 PM

I searched my refund on the north carolina state refund search and it says my amount of refund has been changed. I still havent received any of it though and i filed January 27th. 

Level 15
Mar 24, 2020 11:40:43 PM


@tabbycatmartin83 wrote:

I searched my refund on the north carolina state refund search and it says my amount of refund has been changed. I still havent received any of it though and i filed January 27th. 


So NC reviewed your return and changed something in it?    

 

NC says it can take up to 6 weeks normally for an efiled return; up to 10 weeks for a paper mailed return.  I don't know if changing something in it affects the average time or not.

 

Only the NC DOR can tell you anything about your refund.  You can phone them to see what the delay is.

 

Their hours are 7AM-5PM Eastern, Mon-Fri

 

You can see the phone number in this FAQ.  It has 24-hour information, but you can only reach a live person in the hours I mentioned above.
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-north-carolina-tax-refund/00/26587

 

New Member
Mar 24, 2020 11:42:46 PM

Thank you. Yes they changed it. I will call them later on today. 

Level 15
Mar 24, 2020 11:44:11 PM

You're welcome.  Good luck.