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New Member
posted Mar 7, 2020 11:00:16 PM

Didn’t approve charge on account

Hello,

 

I did not know it would cost me 170 dollars to file my taxes. I want it refunded so I can do my taxes somewhere else. 

Damien

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1 Replies
Intuit Alumni
Mar 8, 2020 10:48:12 AM

For inquiries regarding a Turbo Tax billing/refunds related to filing fees, please contact TurboTax customer service/support through their contact website during business hours.

 

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/3401489

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -