DUPLICATE
It is not necessary to keep posting the same thing. This is not live chat; you need to wait for someone to respond to your post. The response will not necessarily be instantaneous.
Your question was answered in your thread linked below. You can continue the discussion there if you need any additional help.
https://ttlc.intuit.com/community/after-you-file/discussion/2018-tax-return-copy/01/830039
jarnold1951 wrote:
How can I contact Turbo tax directly?
From your other threads it appears you are using Live Deluxe. Here's how to take advantage of your Live feature:
Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
FAQ: What is TurboTax Live?
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191
FAQ: How do I connect with a tax expert in TurboTax Live?