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New Member
posted Apr 15, 2025 4:32:29 PM

Charged for e-filing my State taxes which were rejected.

I’ve been e-filing my taxes for a few years.  This time, my 2024 taxes were rejected multiple times without a reason or error code.  I was still charged the $25 fee for my State e-file that that wasn’t accepted and would like a refund.

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Level 15
Apr 15, 2025 4:58:28 PM

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh