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New Member
posted Jun 4, 2019 2:49:51 PM

Can you write an e-mail to [remove] and tell me how to get my 2016 return in a download file? I did all the help and they did not work I get Error

I've done this enough, goodbye and not to return....

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1 Replies
Level 15
Jun 4, 2019 2:49:52 PM

If you are receiving a error message when attempting to download the 2016 PDF of the tax return then you need to contact TurboTax support for assistance.

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax