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New Member
posted Jun 6, 2019 1:39:41 AM

Can we receive a refund for taxes completed? in reviewing it we noted that no SS money was added.t this lack of info was not questioned. our taxes had to be redone .

We are both 70, receive Medicare, had income per Turbo Tax of $14,000, yet had $26,000 in deductions, bought & sold a house. Have used TUrbo Tax for 8 years without issues.

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1 Replies
Level 1
Jun 6, 2019 1:39:42 AM

You can call customer service at (800) 446-8848 to request a refund, but you are unlikely to succeed.

TurboTax does not know your income before you enter it. The program also does offer to walk you through everything, so if you missed an entry, that was not a program error.