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New Member
posted Oct 15, 2025 9:45:18 AM

Can’t print or save to pdf

Tries to print or save to pdf, then nothing

0 2 82
2 Replies
Level 15
Oct 15, 2025 9:48:18 AM

This is a recent known issue that has been reported to the moderators. 

Moderator
Oct 16, 2025 2:18:42 PM

Hi @moomoov 
If you're using Online, make sure you're in the correct account to get the "Download PDF" option. Check out this article for troubleshooting steps for Desktop if you haven't already: How do I fix issues while printing my return?