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New Member
posted Feb 2, 2024 12:32:22 AM

Can't Print New Jersey Resident Tax Return

I'm unable to print my 2023 NJ resident tax return so that I can file it by mail. When I try to download and print the forms, I only get a message stating "Preparing your documents. This may take a few moments." This message never goes away. I receive this message even though your website indicates that the forms are available to print (https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nj_windows_individual.html). 

 

Furthermore, I don't see an option to be notified when the forms can be printed. Can you please help? 

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1 Replies
Expert Alumni
Feb 2, 2024 8:39:48 AM

Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.  Also, make sure you have ran all updates.