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New Member
posted Apr 5, 2025 12:49:22 PM

Can't Find Tax Return

I have completed by Fed, 2 states returns several days ago.  Now I went in to print and file and I cannot find them.  When I click on the file I get get information like I am starting over.  Does Turbo have a copy.  They keep sending my emails telling me to file.  They know I have a return started?  I don't know what to do.  Any suggestions would be appreciated!  Elaine

 

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1 Replies
Expert Alumni
Apr 7, 2025 9:17:44 AM

Here are a couple possible solutions:

 

I finally discovered what was going on with mine. When I originally installed Turbotax, it picked up my previous file from my Windows File backup location, so it continued to save everything in that location, not the actual active file location. I just have to remember to check that next year.

 

https://ttlc.intuit.com/community/taxes/discussion/re-tax2023-file-disappeared/01/3315626#M1220196