Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 8, 2024 12:50:57 PM

Can I get a refund of 20% because the email was sent for that offer after I was in the system and working?

I was sent the 20% email after I was already in the system and working on my taxes. I did not see it until I was done and had already paid. That was messed up that it is sent after you sign in and don't leave to "check your emails." Can I get a refund for that?

0 1 611
1 Replies
Level 15
Apr 8, 2024 12:54:07 PM

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number