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Level 2
posted Jun 3, 2019 12:01:59 PM

Can I get a free copy of 2015 turbotax

I purchased 2015 turbotax deluxe CD from costco and used it for my 2015 tax return. I recently received a corrected w2 and need to do amendment. but I lost 2015 turbotax CD. Can I get a free copy of it? Thanks.

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7 Replies
Level 15
Jun 3, 2019 12:02:01 PM

Didn't you install the CD on your computer?

Level 2
Jun 3, 2019 12:02:02 PM

Yes, I installed it in my laptop. But I have removed it from my computer long time ago (I thought I wound't need it anymore).

Level 15
Jun 3, 2019 12:02:03 PM

Always keep it for at least 3 years

Level 2
Jun 3, 2019 12:02:04 PM

I thought this is turbotax support. if not, How can I find turbotax support?

Level 15
Jun 3, 2019 12:02:05 PM

You can try requesting a download of the 2015 desktop installation file to be pushed to your download account from TurboTax support.

If support will not provide a free download then you will need to go to this website to purchase and download one of the 2015 desktop editions - https://turbotax.intuit.com/personal-taxes/past-years-products/2015/

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

Note:  The Call option will not be available when TurboTax Support is closed.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 2
Jun 3, 2019 12:02:07 PM

I thought this is turbotax support. if not, How can I find turbotax support?

Level 15
Jun 3, 2019 12:02:08 PM

Use the FAQ in the answer provided for how to contact TurboTax support