Asked on 2025/4/9: I e-filed 2023 tax return via turbotax and got accepted by IRS, but I found 2023 verification of non-filing letter, idea?

Please clarify your question.

 

• Did you file a 2023 tax return on 4/9/2025?
• Did you mail the 2023 return.  It can not be E-filed.
• Did you use 2024 tax software to file the 2023 tax return?

Please contact us again to provide some additional details. 

 

 

 

Did you file a 2023 tax return on 4/9/2025? Did you mail the 2023 return. It can not be E-filed. Did you use 2024 tax software to file the 2023 tax return? I filed 2023 tax return around 3/15/2024 using turbotax 2023 version. And got email saying IRS accepted the return. Recently, when trying to put in AGI when efiling using turbotax 2024 for 2024 tax return, IRS keeps rejecting, as the AGI was wrong. So, I logged into IRS website and found verification of 2023 non-filing letter, this means my 2023 tax return still not processed?

You will need to contact the IRS for information about your 2023 return. It might be easiest to set up an account with them.

 

IRS Individual Online Account  

• Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return.
• With an IRS Individual Online Account, people can:
• View balance owed, payment history and schedule payments.
• Cancel scheduled payments.
• Get transcripts.
• View or create payment plans.
• See digital copies of some IRS notices.
• View key data from their most recently filed tax return, including adjusted gross income.
• Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment.
• View, approve and electronically sign power of attorney and tax information authorizations from their tax professional. 

The IRS uses your prior year AGI to combat fraud.  I would try using 0 for your AGI.

 

You can find your 2023 Adjusted Gross Income (AGI) by:

• Looking at line 11 on page 1 of your 2023 Form 1040
• Requesting a transcript of your 2023 tax return from the IRS. You can request your transcript online at the following link: Get Transcript 

 

Please click on this TurboTax article for more information. 

 

Check these items as well to ensure you have the correct number.  If you: 

• Filed late last year after mid-November or your return was processed after that time—try entering 0. 
• Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A). 
• Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less. 
• Filed with your spouse last year—you and your spouse have the same 2023 AGI. (Don’t split the AGI amount or enter  0  for one of you). 

 

Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. 

 

This article will give you instruction on how to print and mail your return.