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New Member
posted Apr 20, 2020 7:09:31 AM

Anyone else having a problem getting a status of their stimulus checks. I owe taxes this year. I have filed both 2018 and 2019 but it still says can’t determine my eligibility . Am I disqualif

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3 Replies
Expert Alumni
Apr 20, 2020 7:27:22 AM

If you verified your identity and received “Payment Status Not Available,” this means we cannot determine your eligibility for a payment at this time. This may occur for a variety of reasons, for example, if you didn’t file either a 2018 or 2019 tax return or you recently filed and the return has not been fully processed.

 

Please read this IRS My Payment FAQ for more information.

Level 3
Apr 20, 2020 8:16:40 AM

It is now April 20 th . My stimulus has not been deposited on my turbo card .. get my payment tool keeps telling me my info doesn’t match their records ! 6 days it keeps saying that ! Filed my 2019 taxes got my federal refund on Feb.26 ! On my turbo card ! Where is my stimulus ???

New Member
Apr 20, 2020 8:20:36 AM

I have same problem. It seems like IRS did not think this part out. I could not find a way to rectify. Tried and tried then they locked me out for 24 hours. Twice.