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New Member
posted Apr 15, 2020 1:14:22 PM

Anyone else get their stimulus payment today on their turbo debit card but cannot assess their money because card keeps getting declined?

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3 Replies
Expert Alumni
Apr 15, 2020 2:29:47 PM

I am sorry you are having trouble with your TurboTax Debit Card, please use this link for help!

 TurboTax Debit Card Help

New Member
Apr 16, 2020 9:01:30 AM

Same here, it keeps declining. Everytime i call, it says “due to high call volume..” extremely frustrating. 

Level 1
Apr 18, 2020 8:23:38 AM

The bank declined my payment altogether!!! So now they marked my check!!! I will never go through turbo tax or green dot banking ever again!!! I don't know how some people got theirs on their card and others didnt to begin with!!!