I need to access my turbo visa account but have not yet received the card in the mail.
i need to be able to access the funds asap, i can't wait for the replacement card. but i can't transfer to my other green dot card unless i log into my account, for which i forgot the password. to reset it, i need my 16 digit card number, which i don't have. there has to be a way to reset your info without needing a card number. its ridiculous.
We cannot discuss your personal account here as this is a public forum.
If you don’t know your account login information, call 888-285-4169 for assistance.
You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.
If calling, please be patient. It might take a number of attempts to get through.
Don’t have to worry about it now all cards are turned off