Have tried everything from clearing cookies, cache, customer support was of no help. Was speechless on this, they seem to have no clue on what the issue is.
STEPS TO CORRECT THE ERROR MESSAGE "SOMETHING CHANGED IN YOUR RETURN"
Then sign back out of Turbotax and then back in and go to file your return and it should correct the problem and you should then be able to efile and receive your refund advance.
This is a known experience that is related to your email address and we hope to have the issue resolved soon. If the steps provided by MaryK1101 did not work for you, please see this Help Article to sign up for future updates: Why am I being asked for my email before I can checkout?
Apparently if you get that message you are not qualified for the advance.