Need help. 2021 My AIG was only 123k per turbo so i got the?? Pandemic Fed credit whatever it was called. Now I received a letter last week stating I owe it back all $4222.29 that includes interest now of the credit which they say it was and error I received it. The agent told me the system said my AIG was too high. Again, my AIG was 123k the limit was 165k.
It took me 3 days to figure out why I owed this money calling the IRS so very upset and irritated. I always purchase Aduit support. How do I get support from turbo tax on this? I have used turbo tax for the last 20 years.
I RECEIVED A LETTER FROM THE IRS/STATE
TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.
(what the letters from the IRS mean)
I GOT A LETTER FROM THE IRS
https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs
I AM BEING AUDITED
If you purchased Audit Defense:
https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited
AUDIT SUPPORT
TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support. At the page below, click on the blue button that says "Get Help from TurboTax Support". Then it will ask you what tax year is your letter. Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.
https://support.turbotax.intuit.com/irs-notice/audit-support/