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Level 1
posted May 24, 2021 9:25:28 AM

2020 Federal return was accepted but I haven't received and acknowledgement from the IRS, doesn't appear on Where's My Refund!

I filed on May 12th, my Federal return was accepted (according to Turbotax) yet I haven't received any acknowledgment from the IRS. I'm concerned because my return doesn't appear on the Where's My Refund page at all.  Here is what it says:

 

"We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgment e-mail that your tax return was received by the IRS"

 

It's been more than 24 hours and I never an acknowledgment e-mail. Turbotax says I should receive my refund by June 2.  Should I be concerned?

 

Thanks!

0 2 535
2 Replies
Level 15
May 24, 2021 9:29:07 AM

No, don't worry.  There are millions of people waiting for refunds.  The IRS is very behind. 

 

Turbo Tax only gives you an estimated date. The IRS usually pays most refunds within 21 days. But these are not normal times. This year is taking the IRS longer to send the refunds. There are millions more people filing returns to get the Stimulus payment.

See this news article on Refunds being delayed
https://www.msn.com/en-us/money/personalfinance/where-is-my-damn-irs-tax-refund-new-answers-emerge-as-delays-frustrate-millions/ar-BB1g54Ks?ocid=BingNewsSearch

Only the IRS can tell you. If your return was Accepted then check IRS Where's my refund
https://www.irs.gov/refunds/

When will you get your refund?
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

IRS - Questions about Refunds
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Level 1
May 24, 2021 12:23:09 PM

Thanks so much! I appreciate the additional info. IMO, this information should be posted on the Turbotax screen that shows your total refund. 🤔