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New Member
posted Jun 3, 2019 11:26:55 AM

$132 was takin from my tax return i don't know why

I don't get why and I haven't received my state

0 5 1123
5 Replies
Alumni
Jun 3, 2019 11:26:56 AM

Have you asked the IRS? Did you have TurboTax fees deducted from your refund?

New Member
Jun 3, 2019 11:26:57 AM

my federal should be free I don't know why y'all charge me 132$

Level 15
Jun 3, 2019 11:26:58 AM

Check your fees this way:

Log in and go to the 2016 Tax Timeline.
Scroll to "Some things you can do."
Choose "View order details."

What is displayed there?   If you have no fees, then it was the IRS that reduced your refund.

Alumni
Jun 3, 2019 11:27:02 AM

Building on SweetieJean's answer: TurboTax Federal Free Edition only prepares 1040A & 1040EZ returns. Your tax situation apparently required a long-form 1040; thus TurboTax switched you to the Deluxe edition (the cheapest paid version, currently $34.99 but subject to change without notice). With that edition, the state return is currently an additional $36.99. Those, plus the "refund processing service", come close to the $132 you say was taken. (For an exact amount, follow epo39b's earlier instructions.) If the direct deposit came from a company called TPG (the third-party processor behind the "refund processing service") instead of the IRS, that's what happened.

Level 15
Jun 3, 2019 11:27:03 AM

One possibility why your deposited amount is less than your expected refund is that you used the Refund Processing Service to pay your TurboTax Online fees. If so, your TurboTax Federal and State fees plus the additional processing fee of $34.99 ($39.99 in California) plus sales tax is deducted from your Federal tax refund.

Another possibility is that your refund was reduced by the government, either to correct an error or through a refund offset. The IRS Where's My Refund tool will let you know if your refund have been offset.

You'll get an explanatory letter (in about two weeks) from the government if your refund differs from what was on your filed return.

Federal and state refunds are sent separately, each on its own timetable, so you may have gotten one but not the other.