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- Error 42001: The name resolver service could not resolve the host name
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Error 42001: The name resolver service could not resolve the host name
by TurboTax• Updated about 8 hours ago
Error 42001: The name resolver service could not resolve the host name occurs when attempting to update TurboTax.
Possible causes include, but aren't limited to:
- Your computer's internet connection or router being configured incorrectly.
- Your internet service provider (ISP) experiencing a technical problem.
- The Intuit Update Server experiencing a technical problem.
Solution
Download a manual update instead to solve this issue.
If the problem reappears in the future while updating:
- Confirm your internet connection is working properly.
- Retry updating by using Check for Updates on the Online menu in TurboTax.
- If updating fails, wait and try again later or download a manual update.
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