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How do I uninstall TurboTax Desktop for Windows?

SOLVEDby TurboTax11Updated January 26, 2024

To uninstall TurboTax for Windows 8.1, 10, and 11, first make sure you have administrator permissions enabled on your computer.

  1. Right-click the Windows Start icon.
  2. Select Settings (or press Windows + I on your keyboard).
  3. Go to and select Accounts.
  4. Select Your Info.
  5. The administrator account info is listed under the license name and email address.
  6. Select Administrator, if it isn’t already selected.

If that isn’t working, you can also try this: 

  1. Right-click the Windows Start icon.
  2. Select Search.
  3. In the search bar, enter control.exe.
  4. Press Enter to launch the Control Panel.
  5. From the Control Panel, select User Accounts.
  6. On the next screen you'll see info related to your account, including if the account is:
    • Standard or Administrator
    • Local or Microsoft
    • Password protected 
  7. Select Administrator, if it isn’t already selected.

Once your administrator permissions are enabled: 

  1. Close all open programs on your computer.
  2. Close TurboTax.
  3. Right-click the Windows Start icon.
  4. Select Search.
  5. In the search bar, enter appwiz.cpl
  6. Press Enter to go to the Uninstall or Change a Program selection screen.
  7. From the list, double-click the TurboTax version you wish to uninstall. 
  8. Select Yes when the Programs and Features dialog box asks Are you sure you want to uninstall TurboTax 20XX?
  9. The uninstall will continue, and the Windows Installer box appears.
  10. Select Yes when the User Account Control box asks Do you want to allow this app to make changes to your device?
  11. Keep the box open until the uninstallation process completes.
    • When the uninstallation completes, the progress box will disappear.
  12. Close the Programs and Features window.
  13. Restart your computer.

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