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How to uninstall TurboTax for Windows

SOLVEDby TurboTax1Updated April 14, 2022

To uninstall TurboTax for Windows 8.1, 10, and 11, first you need to make sure you have administrator permissions enabled on your computer.

  1.  Right-click the Window Start icon
  2. Select Settings (or select the Windows key + I)
  3. Go to and select Accounts
  4. Select Your Info 
  5. The administrator account info is listed under the liscensed name and email address
  6. Select Administrator, if it isn’t already 

If that isn’t working, you can also try this: 

  1.  Right-click the Window Start icon
  2. Select Search
  3. In the search bar type control.exe
  4. Press Enter to launch the control panel 
  5. From the control panel, select User Accounts
  6. On the next screen you'll see info related to your account, including if the account is:
    •  Standard or Administrator
    • Local or Microsoft
    •  Password protected 
  7. Select Administrator, if it isn’t already 

Once you’ve made sure your administrator permissions are enabled: 

  1. Close all open programs on your computer
  2. Close TurboTax
  3. Right-click the Windows Start icon
  4. Select Search
  5. In the search bar, type appwiz.cpl
  6. Press Enter to go to the Uninstall or Change a Program selection screen
  7. From the list, go to the version of TurboTax you wish to uninstall (For example: TurboTax2021)  
  8. Double-click the TurboTax version you wish to uninstall 
  9. Select Yes when the Programs and Features dialog box asks, Are you sure you want to uninstall TurboTax 20XX?
  10. The uninstall will continue, and you'll see the Windows Installer box
  11.  Select Yes when the User Account Control box asks, Do you want to allow this app to make changes to your device?
  12.  Keep the box open until the uninstallation process completes
    • When the uninstallation completes, the progress box will disappear
  13. Close the Programs and Features window
  14. Restart your computer

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