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Our TurboTax Satisfaction Guaranteed refund policy

SOLVEDby TurboTax415Updated November 29, 2023

Please be aware that you only qualify for our unconditional 60-day money-back guarantee if you purchase a TurboTax Desktop product through TurboTax directly (including TurboTax Advantage) or through one of our authorized retailers/resellers.

Thank you for choosing TurboTax, the #1-rated, best-selling tax software

Our Satisfaction Guaranteed policy says that if you're not satisfied with your TurboTax Desktop product, you can return it within 60 days of purchase for a full refund.

You can read the fine print at the Intuit Software End User License Agreement for TurboTax Desktop Software. Enter Satisfaction Guaranteed into the Find feature in your browser to go to it quickly.

To submit a refund request online, simply fill out our TurboTax Refund Request Form.

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