TurboTax HelpTurboTax HelpIntuit

Our TurboTax Satisfaction Guaranteed refund policy

SOLVEDby TurboTax395Updated January 13, 2023

Please be aware that you only qualify for our unconditional 60-day money-back guarantee if you purchase a TurboTax CD/Download or a TurboTax Live with State product through a retailer or one of our authorized resellers.

Thank you for choosing TurboTax, the #1-rated, best-selling tax software

Our Satisfaction Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax product, you can return it within 60 days of purchase for a full refund.

You can read the fine print at the Intuit Software End User License Agreement for TurboTax Desktop Software. Enter Satisfaction Guaranteed (or Guaranteed Easy) into the Find feature in your browser to go to it quickly.

To submit a refund request online, simply fill out our TurboTax Refund Request Form. If you purchased a CD, make sure you send us all the packaging that came with your CD.

Was this helpful?

You must sign in to vote, reply, or post
Dynamic AdsDynamic Ads