How do I troubleshoot copying info from a prior-year return in TurboTax Desktop?

If you filed your taxes with TurboTax Desktop last year, we can copy your info into this year's tax return in TurboTax Desktop. We can't grab info from earlier years or from other tax return types. For example, you can't copy info from a business return to your personal return.

If you see error messages like Transfer Was Unsuccessful, Internal Error, or Unable to Read Data, try these fixes:

1. Close and restart TurboTax.
2. Save a new copy of last year's return and transfer from the new copy.
3. Reinstall your prior year TurboTax software.
4. Reinstall your current year TurboTax software.