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Why can't I find Tools in my account?

SOLVEDby TurboTax725Updated February 16, 2023

You can only access the Tools menu if you're signed in to your TurboTax Online account, and you have your tax return open. Follow the steps below to find the Tools menu.

  1. Sign in to your TurboTax Online account. This takes you to your Tax Home
  2. Open your return by selecting Continue or Pick up where you left off in the progress tracker
    1. If you’ve already filed your return: from your Tax Home, scroll down to Your tax returns & documents. Select Add a state to open your return
  3. From here, you can select Tax Tools in the left menu
  4. Select Tools

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