How do I contact TurboTax?
If you're using TurboTax Online:
- Start by signing in to your account (if you aren't already signed in).
- Once you're in, click Help in the upper-right corner of your screen.
- Now click Contact Us at the bottom of the next screen.
- Enter your question and then click Continue.
- Now choose between:
- Posting your question to our community of experts; or
- Talking one-on-one with a live TurboTax Expert, CPA, or enrolled agent (requires the PLUS add-on if using Free Edition).
If you're using the TurboTax CD/Download software or can't sign into your TurboTax account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.
Live help is available Monday-Friday 5:00 a.m. to 5:00 p.m. PT.