How do I contact TurboTax?
If you're using TurboTax Online:
- Start by signing in to your account (if you aren't already signed in).
- Once you're in, selectin the upper-right corner of your screen.
- Now select Contact Us at the bottom of the next screen.
- Enter your question and then select Let's talk.
- Now choose between:
- Posting your question to our community of experts (Post a question); or
- Talking one-on-one with a live TurboTax Expert, CPA, or Enrolled Agent (Talk to a specialist) (requires the PLUS add-on if using Free Edition).
If you're using the TurboTax CD/Download software or can't sign into your TurboTax account:
- Go here to contact us.
- Ask your question, select Continue, and follow our onscreen instructions.
We're open M–F from 5:00am to 5:00pm Pacific.