TurboTax FAQ
TurboTax FAQ
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How Account Verification Works

When you sign into your TurboTax account, we may ask a few questions about yourself to make sure you're really you.

Why are you asking these questions?

We want to make sure that your TurboTax account stays safe and secure. When you sign in to your account, we ask specific questions about yourself that only you should have the answers to.

We ask multiple questions to ensure you're the only person accessing your account.

What do you do with my info?

We only use it to verify your identity. We don't use share, sell, or use this info for any other purpose.

Is my data safe with you?

Yes. We adhere to the same strict security guidelines that banks and other financial institutions use.