TurboTax FAQ
TurboTax FAQ
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What's included in PLUS Help & Tools?

PLUS Help & Tools includes:

  • Specialist support — Get customized answers to your product and support questions from a TurboTax specialist. Watch as they draw on your screen to give you detailed support answers to help you file with confidence.
  • Smart insights — See what impacts your refund or balance due with personalized reports that show year over year changes. Plus, get tips to maximize next year’s refund with insights about paycheck withholding, health insurance, retirement savings, and more.
  • Easy online amend — Easily make changes to your 2018 tax return online for up to 3 years after it has been filed and accepted by the IRS. We can help you amend your tax return for a variety of situations, including reporting an additional tax form, receiving a corrected tax form, or adjusting reported income, dependents, deductions, and more.
  • 24/7 tax return access — Avoid paying the IRS $50 every time you need a copy of your tax returns with 24/7 online access. Keeping your tax returns handy will help you with things like applying for loans and mortgages, student aid (FAFSA), and showing proof of income for benefits and services.*
  • MyDocs™ — Store, access and protect your important tax documents for anytime*, such as:
    • W–2s
    • Current and prior year returns
    • 1098–E and 1098–T

*Available once you've completed your PLUS purchase.


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