The information that you can enter in Free Edition is pretty limited now. Thanks to the new tax laws, there are no more simple Form 1040EZ or 1040A's. Everything goes on a little Form 1040 that has six extra schedules with it, and if you need any of those schedules, you are not able to use the Free Edition.
Before switching to the IRS Free File Program delivered by TurboTax, it’s important to make sure you’re eligible for the product. If you answer yes to any of these question, you qualify:
To switch to IRS Free File Program delivered by TurboTax:
I am unable to use the free irs choice. I go to the site (yes i definitely qualify) and click the i qualify link and sign in. I click the switch over to free etc and it still charges be $120! I have even restarted the entire tax process from scratch and it isn't working. It seems like this is done on purpose to dissuade qualified tax payers from getting their promised benefit.
To see what you are being charged for please follow the instructions in the following FAQ. https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353
If you have not yet filed your tax return, then proceed to follow the directions in the FAQ below to remove all unwanted add-ons.
https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051
Please see the FAQ below for more information on downgrading your current version of TurboTax. https://ttlc.intuit.com/community/downgrading/help/can-i-downgrade-to-a-lower-priced-version-of-turbotax-online/00/25591
lol yeah they've "elected" to not participate in IRS Free File anymore, just going full scam now. ya'll are the worst.
Indeed they have. Made it very difficult to find that information as well.
@Solos82 wrote:
Indeed they have. Made it very difficult to find that information as well.
Go to this TurboTax website for the Free online edition - https://turbotax.intuit.com/personal-taxes/online/free-edition.jsp
I'm having the same problem and I can't get passed it to file without paying for what should be free.
@tonkytonk wrote:
I'm having the same problem and I can't get passed it to file without paying for what should be free.
The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040. If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.
If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2023 online tax return. Click on Clear & Start Over.
Go to this TurboTax website for the Free online edition - https://turbotax.intuit.com/personal-taxes/online/free-edition.jsp
Please Note -
TurboTax Online: Important Details about Filing Form 1040 Returns with Limited Credits
A Form 1040 return with limited credits is one that's filed using IRS Form 1040 only (with the exception of the specific covered situations described below). Roughly 37% of taxpayers are eligible.
If you have a Form 1040 return and are claiming limited credits only, you can file for free yourself with TurboTax Free Edition or TurboTax Live Assisted Basic (if available), or you can file with TurboTax Full Service at the listed price.
Situations covered (assuming no added tax complexity):
Situations not covered:
As of 15 April 2024:
"Since Intuit has exited the IRS Free File program, we no longer offer IRS Free File Program delivered by TurboTax, formerly known as TurboTax Free File Program and TurboTax Freedom Edition."
I had the same problem, I needed no Help with my taxes this year and was forced to get the live assisted version. Not once did I click the live assistant button, I did both federal and state taxes on my own, and was then forced to pay 40 dollars each on top of a 40 dollar payment processing fee, so I paid 120 dollars total to do my own taxes which is ridiculous!!!