Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 8, 2026 10:00:54 AM

will not open after update

0 1 211
1 Replies
Employee Tax Expert
Feb 12, 2026 6:09:21 PM

If TurboTax Desktop won't open after an update, try the following:

 

Troubleshooting Steps:

  • Restart Your Computer: A full reboot often resolves post-update launch issues.
  • Run as Administrator: Right-click the TurboTax icon and select Run as administrator to bypass permission issues caused by updates.

Fix Installation Issues:

  • Clear Cache/Cookies: Clear your browser cache and cookies as this can affect the software's ability to update. 
  • Repair Installation (Windows): Open Control Panel > Programs > Programs and Features, right-click TurboTax, and select Change/Repair.
  • Uninstall and Reinstall: If the repair fails, uninstall TurboTax, restart your computer, and download/install a fresh copy from the official site.