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New Member
posted Jan 27, 2020 5:57:41 PM

Why will my return not E-File?

0 6 1384
6 Replies
Returning Member
Jan 31, 2020 11:51:33 AM

can not efile 1040 Went online to updates.  said it was updated but still can no  efile.

New Member
Feb 9, 2020 8:55:51 AM

message says cannot efile because software not up to date, but have tried multiple times, no update and still cannot efile... please help

Intuit Alumni
Feb 9, 2020 12:18:11 PM

You made need to update your system with this workaround. Please follow the instructions below to perform your update.

TurboTax Desktop Windows: Update Loop at e-File

New Member
Feb 9, 2020 12:47:30 PM

Can I get an update how long this will be I have two returns waiting. Also is their an alternative work around.

Thanks

 

John

New Member
Feb 9, 2020 1:06:12 PM

That magical fix did not work. Don't waste your time. i spent over 2 hours with support on the phone and jumped thru a bunch of hoops. Still does not allow eFile without an up which it cannot get.

 

Been using TT for years - this is the last time.

Level 2
Feb 10, 2020 5:25:46 PM

I can't believe intuit shipped a broken product. I paid money for this and I have tried all of the fixes on the forums for this issue. It still doesn't work. After 15+ years of using this product there will not be another. The answer from the help line is file by paper or wait for us to get to it. Come on. Lat year I had a glitch to they were able to get around.