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New Member
posted Oct 29, 2019 5:14:07 PM

Why were my returns rejected?

0 6 1143
6 Replies
Level 15
Oct 29, 2019 5:17:54 PM

You received an email that told you why.  That email had a rejection code or rejection message in it.  We cannot see your email.  The most common reason for rejection is AGI.  If it was for AGI it does not matter now since you only needed AGI in order to e-file.  E-filing is closed so you have to print, sign and mail the return.  If you tell us the rejection message we can help you figure out if you actually need to change anything on the return before you print it and mail it.

 

 

New Member
Jan 30, 2020 5:55:08 PM

AGI number 0 is getting rejected does that mean that my past tax sheet is wrong 

Employee Tax Expert
Jan 30, 2020 5:58:17 PM

The IRS uses your prior year AGI to combat fraud. 

 

You can find your 2018 Adjusted Gross Income (AGI) by:

 

  • Looking at line 7 on page 2 of your 2018 Form 1040; or
  • You can request a transcript of your 2018 tax return from the IRS to ensure you have the right number. You can request your transcript online at the following link: Get Transcript 

Check these items as well to ensure you have the correct number.  If you:

  • Filed late last year after mid-November or your return was processed after that time—try entering 0.
  • Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
  • Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
  • Filed with your spouse last year—you and your spouse have the same 2018 AGI. (Don’t split the AGI amount or enter 0 for one of you).

 

Unfortunately, without the correct number, your only option would be to print and mail in your return. 

 

This article will give you instruction on how to print and mail your return.

New Member
Jan 30, 2020 6:01:36 PM

What’s going on with e file, you should have service for one question only 

Expert Alumni
Jan 30, 2020 6:14:46 PM

Rejection just means that some things on your return don't match what the IRS has in their database.   Please click the link below on how to fix your rejected return.

 

https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/00/26136

Not applicable
Jan 31, 2020 12:03:35 AM

you posted in an old question which was about a 2018 return that can no longer be e-filed.