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New Member
posted Apr 16, 2024 5:30:05 PM

Why was I charged to file a simple return?

I was told after the fact I didn’t even need to file because my income was lower

1 4 3150
4 Replies
Level 1
Apr 17, 2024 6:49:50 PM

Same happened to me. For a simple 1040 without any extra deduction, I was charged $69 Deluxe version.

Level 1
Apr 17, 2024 9:35:53 PM

False advertising

 

Level 2
Apr 17, 2024 10:13:09 PM

Before submitting your tax return the ONLINE version automatically determines which version you "require" based on all the relevant data you entered into the system. Even if you met with an agent in-person the same thing would have likely happened. Everyones tax situation is different, so it helps knowing ahead of time what version you need, so there aren't any surprises.

Level 15
Apr 18, 2024 9:27:10 AM

That is wrong information.  You can use the Free Edition with any filing status, Single, Married, MFS, HH etc.  And you can have dependents.  You can enter interest and dividends.


In the Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

 

See what situations are covered,

https://turbotax.intuit.com/best-tax-software/why-its-free 

Or try the IRS Free File program
https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free