It appears you are using Turbo Tax Deluxe, which has a fee for your Federal plus a separate fee for your State.
Also if you opted to have your fees deducted from your refund, there is also a fee for this.
You can review the fees associated with your refund by following the instructions below:
Tip: If these instructions don't work (for example, on your mobile device) open the File section and then proceed to the Review Your Order screen. This also shows the breakdown of your charges.
Hello, i did not select the deluxe and was charged 80 while being lead to believe i was going to be charged 40. why is this?
Please see below for information and instructions on how to reduce your fees.
https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051
If you would like to contact customer support for additional assistance please see below.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
I didnt use deluxe still got charge 120 40 for federal 40 for state and 40 to have my refund put into my bank will no longer ever use turbo tax ita a scam i already barely get a refund so 120 hurt bad i could have use hrblock or credit karma for a lot cheaper thanks turbo tax for taking advantage of people horrible company
I also was charged $120 with no warning! It appeared as an option for Max something or other! Which I wanted nor needed, With the things happening in this country right now I am beyond astounded this just happened!!!! I was under the impression I was paying the $40 ( which I still don’t understand when all over online it says file FREE with TurboTax online! ) 😡😡😡😡 I want a refund immediately!
Way to rip people off during a pandemic!!!! Someone explain to me why a billion dollar company would not refund these people who clearly DID NOT KNOW they would be charged this ridiculous amount?! $120 for what???? My refund was $11!!!!!
i will never use turbotax again--got messed over and forced to pay the 120 (40 for forced to delux-40 for state and 40 for the ability to use refund--could have really used the 120 but got screwed out of that--i will never use turbo tax again i will never see a refund but would be nice
The software didn't give a choice to choose free filing, automatic prompt for the deluxe which stated only $40. for federal but I see a total of $120 deducted from my tax return. My annual income was not over $34000 so I wasn't I able to choose the free filing option to start with doing my tax returns
@fkeaton40 wrote:
The software didn't give a choice to choose free filing, automatic prompt for the deluxe which stated only $40. for federal but I see a total of $120 deducted from my tax return. My annual income was not over $34000 so I wasn't I able to choose the free filing option to start with doing my tax returns
Deluxe online edition - $40
State tax return when using the Deluxe edition or higher - $40
Option to pay the TurboTax account fees with the federal tax refund - service charge $40
Thus - $120
See this TurboTax support FAQ for checking your fees - https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...
See this TurboTax support FAQ for removing fees - https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/01/26051
If you are eligible you can use the IRS Free File Program delivered by TurboTax which is free to file both a federal and state tax return. The IRS Free File Program delivered by TurboTax edition is a full featured personal tax program and on a separate website from the TurboTax online editions.
To qualify for free 2020 federal and state tax returns with the IRS Free File Program delivered by TurboTax, you'll need to meet at least one of these requirements:
See this TurboTax support FAQ on the Free File Program - https://ttlc.intuit.com/community/choosing-a-product/help/what-is-the-turbotax-free-file-program/00/...
See this TurboTax support FAQ for the difference between the Free File Program and the Free edition - https://ttlc.intuit.com/community/choosing-a-product/help/what-s-the-difference-between-free-file-pr...
And see this TurboTax support FAQ on how to switch to the TurboTax Free File Program - https://ttlc.intuit.com/community/downgrading/help/how-do-i-switch-to-turbotax-free-file-program/00/...
I paid $40 for federal and $40 for state in February. My son tried to file his and it's now $60 for federal and $50 for state. We always pay for filing and have direct deposit of refunds. Online support doesn't work. He is unable to select a cheaper version. I have used turbo tax for over 15 yrs and this will be the last year.
@maryumamina wrote:
I paid $40 for federal and $40 for state in February. My son tried to file his and it's now $60 for federal and $50 for state. We always pay for filing and have direct deposit of refunds. Online support doesn't work. He is unable to select a cheaper version. I have used turbo tax for over 15 yrs and this will be the last year.
The discount prices ended after 02/28/2021.
If he is eligible he can use the TurboTax Free File Program - https://freefile.intuit.com/
If you are eligible you can use the IRS Free File Program delivered by TurboTax which is free to file both a federal and state tax return. The IRS Free File Program delivered by TurboTax edition is a full featured personal tax program and on a separate website from the TurboTax online editions.
To qualify for free 2020 federal and state tax returns with the IRS Free File Program delivered by TurboTax, you'll need to meet at least one of these requirements:
See this TurboTax support FAQ on the Free File Program - https://ttlc.intuit.com/community/choosing-a-product/help/what-is-the-turbotax-free-file-program/00/...
See this TurboTax support FAQ for the difference between the Free File Program and the Free edition - https://ttlc.intuit.com/community/choosing-a-product/help/what-s-the-difference-between-free-file-pr...
And see this TurboTax support FAQ on how to switch to the TurboTax Free File Program - https://ttlc.intuit.com/community/downgrading/help/how-do-i-switch-to-turbotax-free-file-program/00/...
@annewhandley wrote:
I don't have state taxes was charged 120
What is the breakdown of your fees?
See this TurboTax support FAQ for checking your fees - https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...
I got charged the same thing as well as last year when it suppose to be free. Is there a way were able to get a refund for this because when you log in it doesn't say anywhere that there will be a fee or that were to go to file for free. This is false advertising and this really needs to be fixed because i will not use them again.
I don't know how to add comments on here but seriously I was supposed to get a "free" tax return then because I have itemized deductions oh we can't move forward unless you upgrade for $60 then I'm almost done and somewhere another $40 is tacked on. So I paid $100 for my free return... next year I'm doing my own and mailing it in H & R block isn't much better
I too was charged $120 to file, last year it was only $40 to file because I work for Twitch. Soon as I got a royalty job, it appears Turbo Tax is no longer free for some odd reason.
I just like to say I've been using turtax a couple of years, the site is mis leading, all you see is the word Free, just to will you in, this is my last year of business with you guys,thanks for preying on poor people to stay afloat
I will not be filing with TurboTax in 2022 due to being unknowingly upgraded to Deluxe without permission. I don't seem to be the only one being mislead by advertised prices/ charged extra when it comes time to pay for services. Each year I am having to pay TT more and more; I might as well give my earned money to an actual CPA.
@travisssss wrote:I will not be filing with TurboTax in 2022 due to being unknowingly upgraded to Deluxe without permission. I don't seem to be the only one being mislead by advertised prices/ charged extra when it comes time to pay for services. Each year I am having to pay TT more and more; I might as well give my earned money to an actual CPA.
Did you start out in Free Edition, which is only for very simple returns and had to upgrade to Deluxe?
Certain forms are not available in Free Edition and require an upgrade to Deluxe or higher, such as one of Schedules 1-3, itemized deductions, education credits, student loan interest, retirement savers credit, Child and Dependent Care credit, HSA, etc.
If so, you might be able to switch to the other free product--TurboTax IRS Free File Program--that we can tell you about. It's fully-featured, prepares all the usual forms and schedules, and is free for both Federal and state returns--if you meet one of the qualifications to use it. We can tell you more if you haven't already paid.
Me to WTF!! It said it would be free to file or 39 dollars at the most
Same thing happened to me that's bullshi* that's false advertising
@Jrock198042 Are you using Deluxe? Deluxe is currently $39 for federal. State is a separate $39. And if you want to have the fees deducted from a federal refund there is a Extra $40 Refund Processing Service charge (45 in California). So try to pay with a credit card to avoid the extra charge.