Are you using Online TurboTax? It's most likely something in the browser that needs to be reset.
It may be due to a CAPTCHA not appearing, where one would need to checkmark "I am not a robot."
Are you using Online TurboTax, and the Transmit button is not working? If so, I can tell you what to try.
If it's something else, then please describe what and where the roadblock is.
In the interest of time, I left you an Answer below that assumes you are using Online TurboTax and that your Transmit button is not working. If that's not your issue, then please report back.
Are you using Online TurboTax? It's most likely something in the browser that needs to be reset.
It may be due to a CAPTCHA not appearing, where one would need to checkmark "I am not a robot."