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New Member
posted Jun 12, 2020 7:42:17 PM

Why is my debit card being charged?

0 3 978
3 Replies
New Member
Jun 12, 2020 8:23:05 PM

Hi jlordsco,  You didn't give much info to go on, so I'm going to assume you didn't realize that while efiling your federal taxes is free, efiling your state taxes costs $24.99  I hope this is helpful to you 

Level 15
Jun 12, 2020 8:26:32 PM

Or if you are using the Online version and wanted the fees deducted from your refund they can charge you if the IRS takes too long to send your refund.

 

You can ask them to delay it.

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

 

From top of this FAQ

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

Level 15
Jun 12, 2020 8:29:28 PM

Or it shows you are in the Deluxe Online version.  Deluxe is $60 for Federal and 50 for state.

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

 

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

 

OR There is also The Turbo Tax Free File program which is free for federal and state.  And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE,  etc.

 

To qualify for the Free File website  you just need to meet one of these 3 things

AGI $36,000 or less

Active duty military with AGI of $69,000 or less

OR qualify for EIC (earned income credit.)

 

In order to use the Free File program, you have to start it at a special website.  Click on Sign in at the top right.  It may let you continue your return so you don't have to start over.

https://freefile.intuit.com/

 

How to switch to the Free File website

https://ttlc.intuit.com/community/downgrading/help/how-do-i-switch-to-turbotax-free-file-program/01/26264