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New Member
posted Feb 10, 2021 7:56:34 PM

Why is it still asking fir payment method when I requested IRS Free File?

I switched to IRS free file... why does turbo tax want payment?

1 2 221
2 Replies
Intuit Alumni
Feb 11, 2021 2:55:05 PM

You can see what you are being charged for. Click on Tax Tools from the Menu on the left side in your return. Click Tools then My Fees.

 

This link will provide more information on the Refund Processing Fee.

Refund Processing Fee

 

How do I review my fees in TurboTax Online?

Review my fees

Level 15
Feb 11, 2021 2:56:37 PM

You appear to be posting form Deluxe which is not free.

 

The TurboTax Free edition only supports simple tax returns that do not require any additional schedules. More complex tax returns will require Deluxe or higher depending on the forms that are needed.

You might be able to use the Free File (formally called Freedom Edition) for incomes under $72,000 (or $39,000 with the TurboTax version) and supports all states and most forms.

The Free File is part of the IRS Free File alliance and is totally separate from TurboTax website.

You can also access the Free File tax alliance programs via the IRS website.

https://apps.irs.gov/app/freeFile/


https://freefile.intuit.com/

How do I switch to TurboTax Free File?
https://ttlc.intuit.com/replies/3491786