Check the Social Security Number you entered in the MY INFO section, to be sure it matches the SSN on your W-2. The MY INFO entries are what is on the 'Federal Information Worksheet'. You could try to delete/re-enter your SSN in this section.
2 Replies
KatrinaLO
Intuit Alumni
Jun 1, 2019 8:17:01 AM
Check the Social Security Number you entered in the MY INFO section, to be sure it matches the SSN on your W-2. The MY INFO entries are what is on the 'Federal Information Worksheet'. You could try to delete/re-enter your SSN in this section.
Lisababy10
New Member
Jan 30, 2020 5:23:22 PM
I re-entered it & its telling me the employee ssn & federal ssn dont match but they're right by each other & are exactly the same