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Level 3
posted Jan 31, 2022 4:23:34 AM

Why is form 8839 not available?

Why is form 8839 not available to exile?

3 138 7008
24 Replies
Level 15
Jan 31, 2022 4:26:38 AM

Form 8839, Qualified Adoption Expenses for tax year 2021 is estimated to be finalized and available in TurboTax on 02/10/2022

Level 3
Jan 31, 2022 5:59:31 AM

Why is the form 8839 available on irs and other tax prepare software? Why isnt turbo tax updated with this?

New Member
Feb 3, 2022 7:21:14 AM

Why is the form ready for the IRS and other tax websites and not TurboTax? Why is it taking 10 days more than the IRS and others to get this on TurboTax?

Level 2
Feb 4, 2022 11:09:02 AM

guess what. now it march 3rd. can someone please help fix this. i have done my taxes 2 weeks ago. never had a problem till this year. What is the deal with form 8839? if they make it any later i,ll be filing late. 1st it was feb. 3 ,then feb. 10th . now march 3rd.....whats up.

Level 2
Feb 4, 2022 11:24:03 AM

Agreed, I contacted support a few weeks ago and was told 2/3, and I waited till yesterday and tried again. Then it said 2/17, now I see 3/3 as well.

 

Its available on IRS website, so I agree why cant we finish and file in turbotax? Can we get a refund on the software? I'd like to go to a different software that can process the form.

Level 3
Feb 4, 2022 12:08:00 PM

This morning it was Feb. 17th. I actually called 4 different tax preparer companies and they all said the form was not ready. Not sure exactly when it will be released. This is the IRS not tt Fault. 

Level 15
Feb 4, 2022 12:17:48 PM


@jill.clasby wrote:

This morning it was Feb. 17th. I actually called 4 different tax preparer companies and they all said the form was not ready. Not sure exactly when it will be released. This is the IRS not tt Fault. 


That form should be available on 2 17.  See this list of forms:

https://ttlc.intuit.com/community/forms/help/irs-forms-availability-table-for-turbotax-individual-personal-tax-products/00/26224

Level 2
Feb 4, 2022 3:25:58 PM

The Intuit link shows 03.03 when I viewed it today.

 

Also, the IRS form is already here:

 

https://www.irs.gov/pub/irs-pdf/f8839.pdf

 

 

Level 3
Feb 4, 2022 6:01:23 PM

Same here. The date has  changed 3 times already. So frustrating to the ones that try to get an early start. 

New Member
Feb 5, 2022 3:57:02 PM

they said it will not be ready until march 3 2022

Level 1
Feb 5, 2022 8:11:21 PM

On  a facebook forum several people mentioned switching to several other providers and being able to file 8839 and some already getting refunds. I need to get a refund and switch to another software. This is unacceptable.

Level 3
Feb 6, 2022 4:56:34 AM

I also read in a forum that someone had filed and did not receive thier full refund. I have called h&r block, Jackson hewitt, and another local CPA and they all told me the form was not ready in their system. I have been ready to file since January 26th. I am not sure why the irs has not released this to tax preparers. Im calling the irs tomorrow and find out myself.

Returning Member
Feb 7, 2022 6:12:18 AM

I dont understand why is saying 3/3 now. Someone needs to get it together. Should not take this long for a form to be ready. I have never had issues before. Wondering if it's irs or tt? May explore others to see. 

Intuit Alumni
Feb 7, 2022 7:53:57 AM

In this public forum, we are provided with form availability information, but not an explanation as to why the form is not available until that date. For additional information, it would be necessary to contact Customer Support.

@mommyjordan11

Level 3
Feb 7, 2022 8:28:07 AM

I did speak to customer service when the date had changed to 2/17. I was told that they could do nothing until the irs released the form to them. 2 days later it changed to 03/03. I asked why is was being held up and she replied that she didnt know what the hold up was. If anyone gets a more direct answer, please let me know. 

Returning Member
Feb 7, 2022 11:52:16 AM

Same story from 3 reps...exceptionally frustrating.  

Level 1
Feb 7, 2022 6:13:47 PM

It is ready on tax act I just did mine there after being with tt for 8 years.

Level 1
Feb 7, 2022 6:16:35 PM

I just did mine with Tax Act after 8 years with tt because of this.

Level 1
Feb 7, 2022 6:19:14 PM

Try Tax Act I was able to do mine there. Goodbye Turbo Tax after 8 great years.

New Member
Feb 8, 2022 3:34:23 AM

Are you able to get the advance on Tax Act?

New Member
Feb 8, 2022 3:36:01 AM

I do not understand why TurboTax does not have this form available. I have been a customer for MANY years & really do not want to switch. However, I need to get my taxes filed. 

Level 1
Feb 8, 2022 4:47:54 AM

I got sick of TurboTax customer service not answering my question on why the form isn’t available and the date being pushed out so many times that I just went to Taxact and filed my taxes last night. They have the form ready if anyone is sick of waiting. A little bit less user friendly than TurboTax, but was able to get all of my taxes done and filed within an hour and a half.

Level 2
Feb 8, 2022 5:04:08 AM

my thought exactly my girlfriend already did hers with a tax company ugh 

 

Level 2
Feb 8, 2022 5:07:35 AM

and I pay for this waiting game?