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Level 2
posted Dec 31, 2024 8:49:29 AM

why doesn't last year's data import to the current year return?

"Info from your 2023 tax return" shows all $0.00". How do I import last years data? I replaced my PC recently but it does appear I have last years Turbo Tax Files transferred to this new PC.

0 11 5313
11 Replies
Level 15
Dec 31, 2024 9:03:00 AM

The tax data file for tax year 2023, which has a file extension of .tax2023, has to be copied to the new computer with the 2024 TurboTax desktop software.

When you start a new 2024 tax return the software will look on your hard drive for the 2023 tax data file.  If found it will be listed by name.  If not found you can browse to the location where your copied the 2023 tax data file.

Level 2
Dec 31, 2024 10:30:56 AM

Turbo Tax 2023 is installed and I can access my return. When I am in 2024 Turbo Tax I don't see any option to browse for the 2023 return. I don't know how to proceed.

Level 15
Dec 31, 2024 10:44:15 AM


@TN9 wrote:

Turbo Tax 2023 is installed and I can access my return. When I am in 2024 Turbo Tax I don't see any option to browse for the 2023 return. I don't know how to proceed.


When you start the 2024 TurboTax desktop program, on the first screen, click on the button Start a New Return

The next screen will have a list of 2023 tax data files found, if any.  If the 2023 tax data file is not shown then click on the Browse button.  Then go to the location where you copied the 2023 tax data file.

 

Level 2
Dec 31, 2024 11:35:42 AM

When I sign in my screen doesn't look like your screenshot.

It shows: Hi *****, let's keep working on your taxes!

A few weeks ago I previously started the return to estimate 2024 liability. When I scroll lower I see "Your tax returns and docs". I chose 2023 then: Download taxfile

I tried again but get the same results.

I signed out and signed back in but still don't get anywhere.

 

 
 
 

 

Level 2
Dec 31, 2024 11:39:22 AM

ps I am using the online version which I haven't actually paid for yet. Do I have to purchase it to get the proper function?

Level 15
Dec 31, 2024 11:40:20 AM

Sounds like you are in the Online version and not the installed Desktop program.  Do you have the .tax2023 file saved on your computer?  Can you start the program?   It should look like the screen shot above with a blue menu bar across the top.  If you see a black bar down the left side that is Online.  

Level 15
Dec 31, 2024 11:43:11 AM

If you have the .tax2023 file on your computer and want to use the Online version......How to Transfer into the Online version
https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/transfer-last-year-return-turbotax-online/L279eUvY2_US_en_US?uid=l8w7nlbv

 

Or do you want to buy and install the Desktop program?    You can buy the Desktop Download program here,
https://turbotax.intuit.com/personal-taxes/cd-download

 

Level 2
Dec 31, 2024 11:52:25 AM

I will purchase the desktop program.

What should I do to discontinue what I started with the online tax return?

Can I delete that?

Returning Member
Apr 12, 2025 6:00:50 PM

I'm very frustrated with the new Turbo Tax.  It is not user friendly and there is no help.  Ive asked for help several times.  Ive used Turbo Tax for at least 15 years NS CAN NOT LOCATE MY 23 TURBOTAX DATA ON MY MAC.

Returning Member
Apr 12, 2025 6:04:44 PM

this is the last year I will use Turbotax

Expert Alumni
Apr 15, 2025 3:26:55 PM

Sorry for your frustration.  Here's what I found on Finding a Tax File on MAC.

 

@silverbay19