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Level 2
posted Sep 8, 2020 9:34:24 AM

Why does my Turbo Tax program launch itself automatically?

The program launches by itself

0 5 1936
5 Replies
Level 15
Sep 8, 2020 12:31:51 PM

What do you mean?   

 

Are you using the CD/download version installed on your computer?

 

If so, Mac or Windows?

Level 2
Sep 8, 2020 2:11:11 PM

I am using the CD / download version on a Windows 10 PC.

 

I boot up the computer and, within a few minutes, the program opens with no action to do so taken by me. I close the program. It will then open itself up again. Sometimes in a few minutes; sometimes it will take longer.

 

I have gone into the update settings and turned off all automatic updates / downloads.

Level 15
Sep 8, 2020 3:02:52 PM

That sounds like a Windows feature.    I am a Mac person, but Mac allows a user to specify specific programs to start automatically after a reboot.    Probably Windows does also.

 

(A quick search turned up this MS link for startup apps)

https://support.microsoft.com/en-us/help/4026268/windows-10-change-startup-apps

Level 2
Sep 9, 2020 5:15:16 AM

Sorry, that's not it.

I am familiar with this Windows feature and it was the first thing I checked.

Also, that would not account for it auto-launching over and over.

 

Russ

Not applicable
Sep 9, 2020 1:04:25 PM

see if there is a listing for TT in Windows Task Manager. TM can start programs automatically and there are numerous criteria which can be set which will restart the program.