Yea, my partner keeps getting rejected too and we can’t figure out why and he’s tried twice now.
i hope someone who can help you comes on soon.
It should tell you what needs to be fixed. There are so many reasons for a return to be rejected, we can't guess.
Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.
Additional reject instruction here.
@hazel112307