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New Member
posted Aug 14, 2025 3:18:40 PM

Why do I keep getting notifications that my taxes are done

The IRS had to accept it and I have no clue what it going on

0 1 178
1 Replies
Level 15
Aug 14, 2025 3:22:01 PM

Do you mean NOT done?  You might have another account.

 

How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/