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New Member
posted May 27, 2025 9:31:17 PM

Why did I pay twice?

Big mistake I bought Turbo Tax at Costco, paid about 70 dollars for Federal and State. When I filed it cost me $25 to file the state. I was getting a $10 credit when I said to take it from my return, but then I didn't feel comfortable signing a waver of some sort. When I paid with the credit card the$10 discount or bonus disappeared and I ended up paying $25 for the state.
Turbo tax chose the short form or standard deduction which would have been free if I didn't buy it at Costco!

It really was not easy, I wish I had gone to someone to do it.

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2 Replies
Level 15
May 27, 2025 10:51:21 PM

It's good you didn't choose to pay the state efile fee out of the Federal refund.   That payment option has an additional $40 service fee ($45 for California filers).   That's what the disclosure form was about--it would have been permission to set up a temporary bank account at a third-party bank to receive your refund and subtract the fees, then send the rest to you.   So you actually avoided the $40/45 fee by paying upfront with credit/debit card.

 

However, I'm not sure why you still didn't get the $10 credit for using the product purchased at Costco.   If you're sure it charged you the full $25 and not $15, then if you wish, you can phone TurboTax Support and see if they will make good on that $10 credit that comes with your Costco purchase.

 

Support hours are 5AM-5PM Pacific, Mon-Fri this time of year.


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

You also wrote:  "Turbo tax chose the short form or standard deduction which would have been free if I didn't buy it at Costco!"

 

A lot of people in all the editions use standard deduction.  Since the amount was increased a few years ago, many people no longer have enough deductions to itemize.   The Free Edition, however, is only for very limited tax returns--essentially it can prepare only a basic Form 1040 and these possible entries: Earned Income Tax Credit, Child Tax Credit, and Student Loan Interest.   If your return required any additional form, you would have had to use a paid edition.

Level 10
May 27, 2025 10:58:09 PM

You didn't pay twice. When you buy TurboTax from a retailer the federal return is e-Filed for free but if you want to e-File the state return there is a filing fee. You can always print and  mail the state return for no extra fee.

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