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New Member
posted Mar 2, 2021 7:50:52 AM

Why cant i upload my RBC documents

2 5 866
5 Replies
Level 1
Mar 2, 2021 10:14:14 AM

I have been having the same issue. The software keeps telling me to check back at a later date -- it was two weeks ago, last week, today, but now it is tomorrow.

Intuit Alumni
Mar 7, 2021 3:46:41 PM

Please contact customer support here for further assistance so that we can take a look at what is going on to better assist you.

Level 1
Mar 8, 2021 1:22:17 PM

Thanks for the message, but TurboTax and RBC were able to work out their issues with importing. Consequently, I was able to import my forms.

New Member
Apr 8, 2025 4:11:09 AM

How did they fix the issue.? Downloading the info from RBC?

thanks

Tim

Expert Alumni
Apr 8, 2025 5:08:57 AM

Are you working on a Canadian return or are you trying to import forms from RBC into a US return?