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New Member
posted Apr 7, 2020 9:14:41 PM

Why can’t I e file?

Every time I try to fix what it says that is wrong it won’t let me. I’m stuck. How can I e-file?

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3 Replies
Level 15
Apr 8, 2020 9:32:54 AM

You received a rejection email that we cannot see.  Please tell us word for word what it says so we know how to help you.

New Member
Jul 6, 2020 7:33:57 AM

My tax return is 688 and wondered why can’t I  e file it

Level 15
Jul 6, 2020 7:38:26 AM

@Msbutner291 We cannot see your screen or your tax return.  Are you getting an error message or is your tax return being rejected when you try to e-file?

 

If it is being rejected:

 

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead.

You received a rejection email that we cannot see.  Please tell us word for word what it says so we know how to help you.  Or even copy and paste the email message.