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Level 1
posted Jan 28, 2025 12:01:50 PM

Why am I getting an error message :invalid site key when signing in?

I have tried different forms for which I have tax forms kite 1099r or 1099int but I get same message why?

0 2 1997
1 Best answer
Level 1
Jan 31, 2025 4:38:29 AM

So I was using NordVPN for web activity and an ad blocker Ghostery on Safari.

I turned both off and was able to download MS data. If I had to choose I would say the VPN confused my location so Capcha would not work.

2 Replies
Level 2
Jan 29, 2025 4:58:37 PM

I had same message with tax forms import from Vanguard. One of the following solved the problem for me:

1. Clear all cache in Safari

2. Turn off ad blocking in Eero Router

3. Reboot Mac

 

 

Level 1
Jan 31, 2025 4:38:29 AM

So I was using NordVPN for web activity and an ad blocker Ghostery on Safari.

I turned both off and was able to download MS data. If I had to choose I would say the VPN confused my location so Capcha would not work.