Your refund may have been offset. The IRS and state governments can intercept refunds to pay for certain past-due debts (such as back taxes, child support, or student loans).
How to check for an offset:
- The IRS Hotline: Call (800) 304-3107 for automated details regarding tax offsets.
- Official Notice: You will typically receive a letter in the mail explaining the specific debt and the amount withheld.
If you used "Pay with Refund":
If the IRS "Where’s My Refund" tool shows your funds were released but you haven't received them, please note that Intuit does not hold these funds. You will need to contact the Santa Barbara Tax Products Group (SBTPG) directly:
- Website: SBTPG Support
I checked on SBTPG and they says was returned to TURBO TAX accoun
Your refund may have been offset. The IRS and state governments can intercept refunds to pay for certain past-due debts (such as back taxes, child support, or student loans).
How to check for an offset:
- The IRS Hotline: Call (800) 304-3107 for automated details regarding tax offsets.
- Official Notice: You will typically receive a letter in the mail explaining the specific debt and the amount withheld.
If you used "Pay with Refund":
If the IRS "Where’s My Refund" tool shows your funds were released but you haven't received them, please note that Intuit does not hold these funds. You will need to contact the Santa Barbara Tax Products Group (SBTPG) directly:
- Website: SBTPG Support