See this TurboTax support FAQ - https://ttlc.intuit.com/community/account-management/help/how-do-i-log-into-idnotify/01/26907
I have been getting a BIG run around from turbotax on how to login to IDnotify. IDnotify support sends me back to turbotax support saying MAX is supported by turbotax and the can't help then turbotax support sends me back to IDnotify. turbotax MAX is a rip-off. All I want is instruction on how to log into my IDnotify account that I purchased through turbotax or my turbotax MAX payment refunded.
@dtconnor The following TurboTax FAQ will assist you with how to log in to IDNotify: https://ttlc.intuit.com/community/account-management/help/how-do-i-log-into-idnotify/00/26907
If you are still unable to log in with these instructions, please reach out to Customer Service for assistance with getting a refund for your MAX benefits: https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632